DigiPlus Interactive Corp. aims to regain momentum in the final quarter of 2025 after a steep drop in Q3 performance. The Philippines-based online gaming operator recorded a 59% plunge in net income to Php1.71 billion (US$29 million), compared to Php3.52 billion a year earlier.
E-Wallet Delinking Weakens Activity
The government-mandated delinking of online gambling platforms from major e-wallets — including GCash and Maya — largely drove the downturn. Announced in mid-August, the move removed direct access buttons to licensed gaming apps, slowing industry activity sharply in August and September.
DigiPlus President Andy Tsui confirmed that delinking reduced both engagement and transaction frequency. To counter this, the company’s customer service team has been personally reaching out to high-value players and encouraging them to return. Tsui noted that he remains cautiously optimistic since holiday bonuses in Q4 typically boost consumer spending.
Expanding Payments to Restore Player Convenience
To reduce dependency on e-wallet links, DigiPlus continues to expand its payment ecosystem. New partnerships with payment centers such as CIS Bayad Center Inc. provide over-the-counter funding options for BingoPlus, ArenaPlus, and GameZone users. These alternative channels improve accessibility and support the company’s retention strategy.
Despite regulatory disruption, electronic gaming revenues still climbed 17% to Php41.95 billion, initially driven by strong early-July performance.
Strong Nine-Month Results Signal Underlying Resilience
Overall, DigiPlus posted a robust year-to-date performance:
- Net income: +15% to Php10.11 billion
- Revenues: +30% to Php66.83 billion
- EBITDA: +19% to Php11.1 billion
These results highlight the company’s ability to withstand temporary hurdles in the market.
Strategic Focus on Responsible and Sustainable Growth
Chairman Eusebio Tanco reinforced a strategy centered on digital innovation, responsible gaming, and good corporate governance. He highlighted the launch of the country’s first surety bond program for online gaming players, which aims to strengthen player trust and financial protection.
Outlook: Betting on a Q4 Turnaround
Although Tanco expects holiday spending to support recovery, he also warned that broader economic challenges may limit growth. He urged stronger coordination between government and private sectors to bolster consumer confidence.
Nevertheless, with targeted retention efforts and broader payment accessibility, DigiPlus believes it can return to a growth path in Q4. Management expects the company’s proactive approach to restore momentum after a regulatory shock.
As DigiPlus adjusts to evolving compliance rules, the company continues to demonstrate agility and long-term commitment to the Philippines’ rapidly developing online gaming industry.
