eGaming Integrity, a leading compliance and internal audit advisory firm, has launched its Safer Gambling Audit Service. This is an independent assessment designed to give operators clear, evidence-based assurance. The service aligns with the UK Gambling Commission’s Social Responsibility and Licence Conditions and Codes of Practice requirements.
Structured Audit Focused on Practical Controls
Unlike high-level reviews, the Safer Gambling Audit Service examines safer gambling practices. It covers areas like customer interactions, financial vulnerability checks, governance oversight, and internal monitoring. It provides operators with a transparent view of whether controls function as intended. Moreover, it identifies where gaps exist and what improvements are necessary.
Expert-Led Fieldwork and Reporting
Experienced practitioners with backgrounds in internal audit, risk, and regulatory compliance conduct the audit. The process includes an initial evidence review and targeted fieldwork. A written report details strengths, weaknesses, and actionable recommendations for improvement.
Robert Penfold, Head of Internal Audit at eGaming Integrity, said:
“Operators face a regulatory environment that demands clarity, consistency, and credible assurance. Our Safer Gambling Audit offers an independent view of how well controls are working. It equips Boards with the information needed to exercise effective oversight.”
Part of a Broader Compliance Offering
The launch complements eGaming Integrity’s existing services, which include mock regulatory assessments, remediation support, internal audit, and training. Together, these offerings provide operators with a comprehensive framework to strengthen governance, risk management, and compliance.
Meeting Growing Regulatory Demand
The new audit responds to increasing demand from operators for structured and transparent ways to demonstrate safer gambling governance. With scrutiny from investors, regulators, and stakeholders intensifying, independent assurance is becoming central to evidencing accountability.
Third-party certification schemes, such as GamCare’s Safer Gambling Standard, are nearing the end of their current delivery cycles. eGaming Integrity positions itself as one of the first providers to offer a fully audit-led safer gambling assurance service.
Robert Penfold will represent eGaming Integrity at ICE Barcelona 2026. He will attend the event from January 19 to 21, showcasing the new service to operators and industry professionals.
